“Present Like a Pro – Presentation Skills at Any Stage”
Preconference, Tuesday, October 15, 2019, 9:00 AM-4:30 PM
Speakers: Amy Harris Houk, Department Head, Research, Outreach, and Instruction, UNC Greensboro; Lauren Clossey, Continuing Education Consultant, State Library of NC; Kathryn Webb, Head, Research and Instructional Services, Joyner Library, East Carolina University, Jennifer Hanft, Education & Instruction Librarian, State Library of North Carolina

• Navigate current presentation technology trends
• Connect with your audience & increase engagement
• Design a poster, both professionally and creatively
• Define a presentation topic & create learning outcomes
• Improve your body language and confidence & reduce presentation anxiety
• Roll with unexpected issues & recover quickly when things go wrong
• Create a mindful presentation that’s tailored to your message
• Effectively facilitate group conversations for maximum productivity

Onboarding for Maximum Employee Effectiveness 
Wednesday, October 16, 2019, 9:00-9:50 AM
Speaker: Crystal D. Holland; Library Supervisor, Forsyth County Public Library
Employee effectiveness increases retention and overall team success. Learning how to harness the enthusiasm of the new hire and the goodwill of the rest of the team will be the focus of this presentation. Ideas will be shared on how to engage the new employee quickly and plan for coaching and training during those first few days of employment. How they start will determine whether they finish.

Lunch Session: Management Lessons I Learned from my Children
Wednesday, October 16, 12:00-1:20 PM
Moderator: Elizabeth Novicki; Director of Libraries, Salem Academy and College
Speaker: Marlin D. Smith, SHRM-SCP, Mandrake HR Consulting, LLC
Managing personnel is important and can have a huge impact on success. In this Luncheon, Marlin Smith, founder of Mandrake HR Consulting, LLC, uses humor and valuable life lessons he learned raising three small children to address several of the challenges that come with managing people, as well as some of the common missteps that supervisors/managers make. Fast-paced, and packed with great lessons, this session is ideal for employees in leadership roles.

Libraries: Spaces to Lead from the Middle
Wednesday, October 16, at 2:30-3:20 PM
Moderator: Mary K. DiRisio; Regional Library Branch Manager, Cumberland County Public Library & Information Center
This Conversation Starter will focus on how to be an effective Leader while also working as a Middle Manager in a Library. Discussion questions and topics will include:

• Recognizing where you are in the power structure
• Learn how to identify those with power both formal and informal
• Discuss challenges of being recognized as a leader
• Discuss practices that have proven effective in this situation
• Learning how to lead and inspire those around you
• Learning how to be recognized and respected for your worth as a leader and manager

Management: What I Wish I Had Known Session
Wednesday, October 16, at 2:30-3:20 PM
Moderated by: WILR - Women's Issues in Library Roundtable
A panel of 4-5 managers with varying levels of experience and in various types of libraries will briefly present their take on the most important or surprising lessons learned in their experience as managers, then open the floor for questions.

The Happy Place: Creating Positive Library Spaces Using Emotional Intelligence
Wednesday, October 16, at 2:30-3:20 PM
Speakers: Brandy Hamilton, Regional Library Manager, Rita Bhattacharyya, Adult Services Manager, Christy Moore, Youth Services Manager; Wake County Public Libraries
Employee engagement can be challenging. In this fun and interactive workshop, participants will learn how to engage staff in meaningful ways while creating a culture of positivity and respect. Based on real life situations and years of communicating and working with staff, managers from Wake County will explore the key factors they discovered that contribute to a happy work environment. Participants will have an opportunity to share ideas that have worked in their organizations.

Space to Define Purpose: Strategies for Creating Mission, Vision, and Values with Your Team
Thursday, October 17, at 9:00-9:50 AM
Speakers: Shelly Hypes J. Murrey Atkins Library, UNC Charlotte; Ryan Harris, Head of Research & Instructional Services, J. Murrey Atkins Library,UNC Charlotte
While many libraries develop a strategic plan and define Mission, Vision, and Values at the administrative level, how do you accomplish this at a smaller, departmental level? Join us as we define and differentiate between Mission, Vision, and Values, and examine how developing each of these can benefit high-performing teams.  The process and the final products can help us understand our purpose, the beliefs that guide our professional behaviors, and how we envision our futures.  Practice-based information will be provided that can be used to lead your team through the highly collaborative process of creating your own unique Mission, Vision, and Values.  We will discuss strategies for honoring the already existing core values of your larger organization, approaches for creating space for all team members to participate, and techniques for including diverse learning styles and communication preferences.

Tidying Up and Calming Down: Tips for Increasing
Thursday, October 17, 2019, 3:30-4:20 PM 
Moderator: Claire Leverett; Speaker: Caroline Hallam
Do you feel like you’re working on everything and completing nothing? Running around in circles and somehow still letting things fall through the cracks? You’re not alone! In this presentation, we’ll discuss our experiences using strategies and tools for time management and productivity. We’ll talk about how to tackle today’s workplace issues, such as battling the overflowing email inbox, organizing digital clutter, prioritizing tasks, setting realistic expectations, and minimizing distractions with mindfulness. We’ve read up on current strategies and applied them to our own work, and we’ll present what was effective and what wasn’t (as well as what we’re still working on improving). We’ll also open it up to the audience to discuss their own productivity tips and workplace efficiency experiences.

The Value of Safe Spaces: Anticipating the Needs of Trauma Survivors
Thursday, October 17, 2019, 3:30-4:20 PM 
Moderator: Brandy Hamilton; Speaker: Andrea Winkler
As American society increases its understanding of the potential effects of traumatic experiences among all populations, we see the value in developing safe spaces to anticipate the needs of these individuals across human service domains. Join Andrea Winkler, clinical social worker from the Duke Psychiatric Outpatient Clinic and Duke Area Health Education Center. Attendees will learn how to better serve their clients through using a “trauma informed service approach.” Attendees will learn what principles to employ when working with people that may be at risk for traumatic exposures
 

Thursday, October 17, 4:30, LAMs Business Meeting