Library Services Coordinator (Technology Support) (Part-time)

Suffolk Public Library
Location (City, State): 
Suffolk VA

We are looking for an enthusiastic user of technology to join our Technology Support team. Do you enjoy working with people? Do you have lots of creative ideas about technology? Help Suffolk Public Library make a difference for our community!

Under general supervision, work involves coordinating the activities of the assigned area of responsibility, supervising subordinate staff, collaborating with the public, other City departments and agencies and preparing various reports and schedules. In addition to their specialized tasks, employee is also responsible for performing such duties as checking library materials in and out, collecting overdue fines, accepting reserve requests and providing reference assistance to library patrons. Employee must exercise independent judgment and initiative in planning and organizing aspects of library services. Employee must also exercise tact and courtesy in frequent contact with library patrons and the general public. Reports to the Technology and Content Strategy Manager.

Bachelor's degree in a related field, and 3 to 5 years of experience in public library or, IT or Help Desk support services; ability to communicate and coordinate with outside vendors for technical support; or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Experience with Microsoft Office applications, desktop and mobile operating systems, such as Windows 7, 8 and 10, and diagnostic tools. Knowledge of emerging technologies, networking concepts including email, VPNs and firewalls. Requires a valid driver's license.