Learning from LSTA, Part 1: *cancelled* Data Driven Community Engagement

PART ONE HAS BEEN CANCELLED

This all day preconference offers the chance to engage with two nationally-known thought leaders about trending topics of interest to many different libraries - Data Driven Community Engagement and User Experience Research & Design.  In addition, participants will learn about their local work with Chapel Hill Public Library, made possible through two LSTA grants.

In this morning session, Marc Futterman of Civic Technologies will talk about how to use data – market segmentation, demographic, and ILS data - to better understand your community, predict what people are interested in, and deliver relevant services to them. Futterman will also present early results from his IMLS-funded national study of library user habits and behaviors.  Meeghan Rosen, CHPL Assistant Director, will present how CHPL is using data to drive decision-making, resource allocation, and strategic thinking.

Participants will have a unique opportunity to engage with national experts at a state conference and will leave with a deeper understanding of these two areas of interest and how they can incorporate them into their short and long term plans and goals.

Speaker(s)/Presenter(s): 
futterman's picture
Marc Futterman
President/CEO
CIVICTechnologies
mmrosen's picture
Meeghan Rosen
Assistant Director
Chapel Hill Public Library
Session Time Slot(s): 
Time: 
Tue., Oct. 20, 09:30am-Tue., Oct. 20, 12:30pm
Room: 
Pebble Beach
Allowed Types: 
Session